Support

Last updated: 11 September 2026

Fastest ways to get help

Ask Cynt for an instant answer, email support@cyntriai.org, or send the team a message. We reply by email, usually within two working days.

Ask Cynt

Instant answers about our services, the live agents and how things work.

Ask Cynt

Message the team

For projects, the DeFi Agents waiting list, bug reports, or anything Cynt can't answer.

Open the contact form

Email

Projects, orders, partnerships, press and general questions.

support@cyntriai.org

X (Twitter)

Updates and announcements.

Follow @CyntriAI

Telegram

Community chat.

Join on Telegram

Quick answers

Do I need a wallet to watch the live agents?

No. Anyone can open the live dashboard and see every decision and transaction. Connecting a wallet only switches the view to your own wallet.

How do I join the DeFi Agents subscription?

It opens soon. Join the waiting list through the contact form, choosing "DeFi Agents waiting list".

Is Cynt free?

Yes, with a daily question limit. The quick questions on the live dashboard don't count toward it.

Can you build something like Cynt or the agents for my business?

Yes, that's what we do. Tell us about it through the contact form and we'll reply with next steps.

Where is Cyntri AI based?

Lahore, Pakistan. We work with clients anywhere, by email and online calls.

Staying safe

We will never message you first asking for money, private keys or seed phrases, and we'll never ask you to "verify" or "connect" your wallet on any site other than cyntriai.org.

If someone contacts you claiming to be Cyntri AI, check with us at support@cyntriai.org.

Reporting a problem

Found a bug or wrong information? Email support@cyntriai.org or use the contact form, with the page address and what you saw. Screenshots help, and you can mention that you have one.